Returns or Exchanges: You have 14 days from the day you received your items to review, and if necessary, return or exchange your purchase from Inspired Basics. Your package must not be post marked any later than 14 days from the delivery confirmation from UPS or USPS.
It is your responsibility to return the item(s) to Inspired Basics. Inspired Basics shall send your exchanged product back at no charge, one-time (domestic only). Subsequent exchanges are the responsibility of the customer.
Inspired Basics will send you your exchanged item(s) upon receiving your package within 24 hours. If the item you are looking to have exchanged for is out of stock, we shall notify you by email or phone as to the availability of the item.
We do not accept returns or exchanges if:
1. The item(s) have been used
2. The item(s) have been altered
3. The item(s) are in any way defective from the original and salable condition
4. The item(s) were a Final Sale item
Please follow these instructions when completing a return or exchange:
1. Pack the unused items with email confirmation or original receipt - we cannot exchange or refund without it.
2. Please write in detail which items you want exchanged.
3. Contact us for mailing address
Refunds: Upon receiving your return, Inspired Basics will processes your return within 48 hours from receiving your package. Items will be inspected and processed through our returns department. Refunds are not issued for used or altered items or for items that are Final Sale. Refunds will be issued to the original credit card used for purchase or in the form of store credit. We are unable to switch refunds to a new or different payment method other than what was originally used on your order. Shipping is non-refundable, except in cases where we have made a shipping error.
A restocking fee of $5.00 per package is applied for all returned packages.
We always encourage our customers to contact us if you have any questions. Feel free to reach us any time at [email protected]